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Account and privacy

Privacy and account deletion

What data we store, how we use it, how to download a copy of your collection and how to permanently delete your account.

Last updated: 24 October 2026

Your data

We store the data needed to run your account and the features you use, such as your email address, collections, binders, alerts and shopping lists. We do not sell your collections or alerts, and we publish only aggregated market statistics. We never store your password in a readable form.

We keep a copy of a deleted collection or binder for no more than 30 days, the same as backups, and then delete it permanently.

We only run Google Analytics with your consent. You can change it at any time with the Cookie settings link in the page footer. You will find full details in the Privacy Policy, and you can send requests for access to your data or a copy of it through the contact page.

Scan photos

We only save card photos from the Scanner if you turn on the Scan photos consent in your account settings. In that case we save only the card, without the background, and use it to improve the Scanner. We anonymise photos linked to your account after 12 months at the latest, and without undue delay if you withdraw your consent or delete your account.

Collection copy as a CSV file

You can download a copy of your collection yourself in the collection's Options tab with the Download CSV button, and a copy of a binder in its side panel with the Export CSV button. We describe the details in the article CSV import and export.

Export is available on the Plus plan. Collections and binders that became read-only after a plan change can be exported on any plan.

Deleting your account

  1. Log in and open your account settings.

  2. In the General tab, in the Danger Zone section, click Delete account, then Delete permanently.

  3. We will send you an email with a confirmation link. Open it while logged in and click Delete account permanently.

Together with your account, we delete your collections, binders, price alerts and shopping lists from all sites, and linked devices stop receiving notifications. The data disappears from backups within 30 days at the latest.

If you cannot log in, write to us from the email address linked to your account, and we will help you delete it once we confirm it belongs to you. We also describe the account deletion rules on the Account deletion page, which you can open without logging in.

Can't find the answer to your question?

Write to us through the contact form. We try to reply within 24 hours on working days.

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