HelpFrequently asked questions

FAQ

Frequently asked questions

Short answers to the questions we get asked most often.

Last updated: 25 October 2026

Does mTCG cost anything?

No. Collections, binders, the Collector's Dex, the card Scanner and the simulator all work on the free Free plan. The paid Plus plan raises the limits and adds a few features, as we explain in the article Plans and limits.

Can I buy a product directly on mTCG?

No. We don't sell products or cards. On mTCG.app we show their market value, and we don't compare shop offers here.

Does mTCG.app have price alerts?

No. Price alerts work where we compare shop prices, that is on mTCG.pl and on the sites for the Czech Republic and Slovakia. You can sign in there with the same account, and we tell you more in the article How price alerts work.

Why can't I scan in the browser on my phone?

On a phone, the card Scanner works in the mTCG app added to your home screen, because only there does it have full access to the camera. In a regular browser, the Scanner page therefore shows installation instructions. Once you've added mTCG to your home screen, you scan with the Scanner button in the middle of the bottom bar. We explain how to do this in the article mTCG on your phone.

Which games does the card Scanner recognise?

The Scanner recognises Pokémon, One Piece, Lorcana, Riftbound and Cyberpunk cards. We say more about scanning in the article Card Scanner.

When do the daily limits reset?

The daily limits for scans and for openings in the booster pack simulator reset at midnight Central European Time. Unrecognised scans don't count towards the limit.

How do I change my country, language or currency?

You can change your country and language with the switcher in the page header, or on a phone in the menu, under Country and language. Choosing a country takes you to the site with prices for that country.

On mTCG.app you can also choose the currency we show prices in, using the Currency menu in the header or the Display currency setting in your account settings.

What happens to my data if I move to a lower plan?

We don't delete anything. If you have more collections or binders than the new plan allows, you'll see a window where you choose which of them stay active. We keep the rest in your account in read-only mode. For the first 24 hours you can change your choice as often as you like. After that you can change which items are active once every 30 days, and you can deactivate active ones at any time. We give the details in the article Plans and limits.

A product or card is missing. What can I do?

Write to us using the contact form and give the name of the product or card. We'll do our best to add it.

Can I move my collection over from another app?

Yes. On the Plus plan you can import cards from a CSV file, including exports from popular apps such as Collectr or Dragon Shield. We describe this in the article CSV import and export.

Can I use mTCG on my phone?

Yes. The site works in your phone's browser, and once you add it to your home screen it opens like an app and lets you scan cards with the camera. We explain how to do this in the article mTCG on your phone.

How do I delete my account?

In your account settings, on the General tab, click Delete account and confirm the deletion with the link we email you. You'll find the details in the article Privacy and account deletion.

Can't find the answer to your question?

Write to us through the contact form. We try to reply within 24 hours on working days.

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